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Walt & Pam Gilmore are leading moviemakers, raconteurs and stalwarts of the LA Cinema Club.
Here Walt Gilmore writes about the making of Business as Usual one of  their two NAMMA Top-Ten films of 2010

Making Business as Usual

Still from 'Business As Usual'.

Business As Usual is a short comedy which began as an Internet "joke" supposedly true based on conversation between a bank and a surviving relative of the deceased customer.

While the joke worked as a written bit of humor it took some rearranging and rewriting to turn the dialogue into a dramatic piece.

My script showed only one side of the conversation in order to facilitate shooting . But this, of course, raised the problem of how to intercut between the off-camera responses and the on-camera dialogue. I chose to shoot the scene in in three basic cuts: a wide shot and two closer angles shot from the left and right of the original camera position. The side angles picked were lower at about 30° left and right of the original position to allow for intercutting.

Still from 'Business as Usual'.

Still from 'Business as Usual'. Still from 'Business as Usual'.

Since a logical location for this scene would be at someone's desk we chose instead to place our subject at a dining room table with the paperwork spread across a table at a telephone. This arrangement made it easier to shoot into the front of the principal subject from across the table and avoided the obvious problem of the desk being placed against a wall either behind the camera or in front of the subject.

To make this seem believable you need good props. The first a bank bill for a delinquent credit card and the second a death certificate.

To make the bank statement I copied an actual bank statement and replaced the name of the bank with a fictitious name "City Bank" with a logo similar to the recognizable institution "Citibank".

I scanned the logo and then inserted it on a copy of a modified bank statement from my files.

For the death certificate I had a copy of an actual certificate and I copied it and changed the names and dates to fit this story.

Additional props included memorial cards, sympathy cards and other office type props to make the set believable.

Still from 'Business as Usual'.

Still from 'Business as Usual'.

The shooting setup was lit by a combination of natural window light off-camera and two lights equipped with compact fluorescent bulbs which I find work very well with video and provide a bright, soft and cool light source.  This makes the setup very comfortable for the actor and does not strain their eyes. The video was shot with my Canon GL-2 camera on a tripod using an off-camera microphone on a boom above the subject's head. We proceeded to shoot the three sections of dialog in each of the three camera positions.
I chose to shoot this way to keep the movements between the three angles as close as possible in each angle.  This was the plan. Unfortunately not all the actions matched perfectly which makes for some problems in continuity during editing. This of course is a major problem as I did not have any cutaways to cover mismatches in the cuts.

The off-camera dialog was recorded on

videotape without visuals, so that the audio could be transferred into the editing program easily. The two actresses were chosen for their voices. I picked for the maximum variety between the various characters' sounds.

The opening of the film was shot at the end of the dialog shooting.  I was panning across the table top showing the various props as background to the titles and establishing some of the situation.

The facsimile montage was written into the script to provide a time separation between the two

sections of dialog with the "supervisor." The shots were done with an actual fax machine. The montage maintains the continuity of the activity while reducing the time of the process to the minimum. It ended with a shot of the death certificate feeding into the fax machine. Still from 'Business as Usual'.

The editing was, of course. complicated by filming only one side of a conversation and not being sure of the exact timing of the off-screen lines that were to be selected and used. When necessary the alternative side angles were used to cover the shortening of the-on camera action to fit the off-camera phone conversation. Even with the care taken to have the actions match between angles there were mismatches which prevented making what were perceived to be the ideal cuts between angles. However I was able to complete the scene with only one extraneous cutaway to the telephone.
Still from 'Business as Usual'. The off-screen portions of the phone conversations were re-recorded after applying a "phone line" filter from a parametric equalizer in the Vegas audio effects menu. This effect reduced the fidelity of the recording increasing the high-end tones and reducing the low-end tones. Filming went smoothly as my wife and I after 40 years of marriage and surviving the production of many plays and innumerable videos have developed an efficient shorthand when working together.

Decorative dividing line.